1. Redirect users to the phone's settings

On iOS, redirecting users to the phone's settings is the only 100% reliable way to disable push notifications.

You can use the BatchPush openSystemNotificationSettings (Objective C) or the BatchPush.openSystemNotificationSettings() (Swift) method.

2. Take advantage of Batch's segmentation engine 

However, some apps offer to disable push notifications directly in the app.

A. Tag users' optin status

Create a boolean optin_push_app attribute, true when your user has activated push notifications in the app's settings, false when he disabled them.

B. Use this attribute in all your campaign's segmentation

Whenever you create a campaign, include this attribute in your targeting. 

Before you choose to use this method, please consider the following points: 

  • This method is network dependant. If the user is not connected to Internet, the push notifications' disabling will not be immediate.
  • It can be source of errors. If you forget to include the attribute in your targeting, you will send notifications to users who indicated they did not want to receive push notifications. 
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