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General
All the frequently asked questions on Batch, and more.
Why am I not seeing the Live Chat on Batch dashboard?Live Chat might not be available anymore when you are connected to the dashboard. Here is how to enable it:
What is Batch?The big picture in less than 500 words.
With which platforms is Batch compatible?Batch is available for the popular mobile platforms out there, and works with many cross-platform libraries or frameworks
What is the size of Batch SDK on iOS and Android?Batch SDK is lightweight. It packs in all our features, while having a very low footprint on the size of your app.
Does Batch work on alternative app stores?Batch works on any devices that have recent Google Play Services installed.
Does Batch work in China?Yes, you can send notifications to iOS devices. Due to local restrictions, you will need to use a local provider for Android notifications.
Is Batch compatible with Internet Explorer or Safari?Having issues using the dashboard with IE or Safari? You may have to use another web browser.