The default speed is set at the maximum delivery speed defined in your plan: from 50.000 push sent per minute up to 1,000,000 push per minute for Business and Enterprise plans. ⚡️
👉 Too many users open your push notifications at the same time and it makes your app or website crash?
You can manage push delivery speed to handle how fast your notifications are sent.
The send rate will be individually applied to all the notifications sent to the users of your app or website.
Edit the push delivery speed:
From your dashboard, you can easily set the average delivery speed that Batch will take into account in order to send the notifications.
Select the specific app or website on your dashboard
Go to "Settings" and then to "Push Settings"
Scroll down to Default push settings
Activate the Manage push delivery speed button
Set the new sending rate: how many push should be sent per minute?
Please note this is an average delivery speed and Batch may send notifications slightly faster or slower.
⏱ The estimated time to reach your full user base is calculated in real-time. Be aware that users may receive push at an inopportune time (e.g: overnight) if the time to send is too long.
If the push rate you have entered is too low, an alert message will appear. You can see in the example below that it will take +12 hours to send all push notifications to your entire user base.
You can decrease or increase the average delivery speed if needed. This will be applied to all the notifications sent to your app/website users. You can change the push delivery limit for each application independently: each has its own push settings.
Don't forget to click "Update push settings" button to save your changes.
💡Important note: Once a campaign is sent, the campaign's delivery speed can't be changed. The new delivery speed will apply to the next campaigns.
Also, there is a risk that the campaign won't be sent if the estimation is over 6 hours (campaign sent by API) or 12 hours (campaign sent from the dashboard). In that case, we recommend that you select a higher push delivery speed!
If you are on a Basic, Developer, or Startup plan and would like to send push notifications at a higher speed, please contact our team!