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How to exclude a custom audience from my targeting?
How to exclude a custom audience from my targeting?

You can exclude a list of users' IDs from your targeting with Custom Audiences.

Claire avatar
Written by Claire
Updated over 6 months ago

1. Create a Custom Audience

Create a custom audience using the Custom Audience API or by uploading a .CSV or .TXT file to Batch from the dashboard settings → Audiences. A custom audience can contain a list of Custom user IDs or Installation IDs (Advertising IDs are not collected by Batch anymore):

The dashboard will automatically display the number of tokens that match your audience:

2. Exclude it from your targeting 

In the campaign's creation form, click on the "Add conditions" buttons, and select Custom Audiences, as below.

 Select the Custom Audience you want to exclude in the dropdown menu:

Hit the "Invert" button, a "NOT" label will appear, meaning that the segmentation now excludes the Custom Audience you picked:


This article belongs to Batch's FAQ. Need more help? Find insightful articles, documentation, case & market studies, guides, and even more in our website's Resources section on batch.com and our blog.



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