Campaign Edition & Analytics

Learn how to operate your campaigns and understand their results to improve your mobile strategy.

24 articles in this collection
Written by Baptiste, Claire, and Antoine

User Segmentation

Which Targeting Options Can I Use to Segment My Userbase?

You will find in this article all the information you need on the targeting options available natively and optionally.

Written by Baptiste
Updated over a week ago

How Is Batch Populating the Smart Segments?

All you need to know on the New, Engaged, Dormant and One Time segments created automatically by Batch for your app.

Written by Baptiste
Updated over a week ago

How "Potential reach" work on a push campaign?

You fancy to know how the "potential reach" works on push campaign, I explain it to you.

Written by Baptiste
Updated over a week ago

How to Exclude a Custom Audience from My Targeting?

You can exclude a list of users' IDs from your targeting with Custom Audiences.

Written by Claire
Updated over a week ago

How Does Retargeting Work?

The retargeting feature allows you to retarget audiences and to retarget users who opened the push from a previously sent campaign.

Written by Claire
Updated over a week ago

Marketing Pressure Handling

Can I globally limit the number of push notifications received by a user?

Definitely, it's possible to create global capping rules on all notifications to limit the number of push received during a given period.

Written by Baptiste
Updated over a week ago

Can I cap the number of themed notifications received by a user?

Indeed, you can add labels to a campaign to set a capping on the number of notifications received per user and label on a given time period.

Written by Baptiste
Updated over a week ago

How to Use the TTL Option?

You can set an expiration delay or a Time to Live (TTL) , globally or per campaign.

Written by Claire
Updated over a week ago

Message Edition

How can I send a test push notification on iOS?

You can add a test device and target it from the dashboard to ensure your notification is displayed correctly.

Written by Baptiste
Updated over a week ago

How can I send a test push notification on Android?

You can add a test device and target it from the dashboard to ensure your notification is displayed correctly.

Written by Baptiste
Updated over a week ago

How can I send a test notification to my web browser?

You can add a test device and target it from the dashboard to ensure your notification is displayed correctly.

Written by Baptiste
Updated over a week ago

How Can I Attach an Image, Gif or a Video to a Push Notification?

You can easily add an attachment to your push notification from the dashboard. Each OS supports different types of attachments.

Written by Baptiste
Updated over a week ago

Adding emojis to a push or an In-App message

You can easily add emojis emoticons to your In-App messages or the title/body of your push notifications (iOS / Android / Windows, Web).

Written by Baptiste
Updated over a week ago

How can I add badge counts to my app icon?

On iOS, you can add a badge counts to your app icon when your users receive a push notification.

Written by Baptiste
Updated over a week ago

How can I direct users to a page on my app?

Batch lets you send a push notification with a deeplink. Deeplink is a good way to direct your users in your application.

Written by Baptiste
Updated over a week ago

Why cannot I save or send my push/In-App campaign?

There are several points you should check if the "Send", "Update" or "Save as a Draft" button is greyed.

Written by Baptiste
Updated over a week ago

How can I Replicate a Campaign?

You can easily replicate a push or an In-App campaign.

Written by Claire
Updated over a week ago

Why Can't I Replicate My Campaign?

Follow these instructions if you tried to replicate a campaign but something went wrong.

Written by Antoine
Updated over a week ago

Analytics

How Often Are the Analytics Refreshed on the Dashboard?

Most of the data you see on the dashboard is refreshed daily. Campaigns statistics and the number of tokens are refreshed in near real-time.

Written by Baptiste
Updated over a week ago

Why Do the Stats of My App Don’t Appear on the Dashboard?

Don't see any data on the dashboard after releasing your app? Here is everything you need to check:

Written by Baptiste
Updated over a week ago

What Is the Difference Between Direct Opened vs Influenced?

Direct opens means users opened your push directly when they received it unlike influenced who users launched your app within 3 hours.

Written by Baptiste
Updated over a week ago

Why Is My Campaign Still Running After The Send Date Has Passed?

In some cases, your campaign can still be live after the send date has passed in your country (e.g. local time based campaigns, etc).

Written by Claire
Updated over a week ago

Why Are My "Direct Opens" Stuck at 0?

Here is everything you should check if the number of direct opens is too low for your push campaigns.

Written by Baptiste
Updated over a week ago

How to Track App Uninstall on iOS and Android?

You don’t know where to track the uninstall stat of your application. I’ll tell you where you can find this indicator.

Written by Baptiste
Updated over a week ago