Batch.com

You can find your Installation ID with the "Find my installation" feature or with the help of the Mac Console.

How can I find my Installation ID on an iOS device?

Firebase may intercept notifications on iOS. This can cause issues with Batch's handling of notifications (landings, deeplinks, and more).

Here are the things to look at if you can't display a Mobile Landing.

In some cases, Batch will fail sending a send test to your device. This happens when the token you are targeting is not valid anymore.

Here is what you need to do when you want to check the effective sending time of a transactional push compared to the API call time.

Here are some suggestions if your deeplink is not working properly

Find answers and get help from Intercom Support and Community Experts

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