Troubleshooting
How can I find my Installation ID on an iOS device?You can find your Installation ID with the "Find my installation" feature or with the help of the Mac Console.
Preventing Firebase from intercepting Batch push notificationsFirebase may intercept notifications on iOS. This can cause issues with Batch's handling of notifications (landings, deeplinks, and more).
My mobile landing does not showHere are the things to look at if you can't display a Mobile Landing.
How to fix the "Unregistered" push test error?In some cases, Batch will fail sending a send test to your device. This happens when the token you are targeting is not valid anymore.
How can I use the transactional response token to debug a transactional API call?Here is what you need to do when you want to check the effective sending time of a transactional push compared to the API call time.
How to fix issues with deeplinks in push notifications?Here are some suggestions if your deeplink is not working properly
How can I find my Installation ID on an Android device?You can easily find your Installation ID with the "Find my Installation" feature on Android.