Usually, Advertising IDs and Custom User IDs are the easiest tools to find your device on Batch and register yourself as a tester on the platform.
However, these identifiers aren't always available in Batch :
Your app may globally not share Advertising ID with Batch.
Your own device may block the Advertising ID sharing.
Regarding Custom User ID :
It's usually only set for logged-in users.
You may not know your Custom User ID.
You will be able to retrieve your Installation ID following the methods below.
Option A: Use the "Find my installation" feature
From version 1.18 of our SDK, Batch will copy the Installation ID to the clipboard when the application appears in the foreground 4 times within 20 seconds.
Here is how to do it:
If it hasn't been done, you'll still be able to find your Installation ID following the option detailed below.
Option B: Use the Mac Console
To find your Installation ID for an iOS app, you need to have your device plugged to a Mac.
2. Open the console
Use Spotlight (CMD + space) to locate the Console app, and open it.
3. Select your device
Your device should appear in the left pane, select it. If it doesn't appear, please check that you're correctly plugged into your computer.
4. Find your Installation ID
Once your device is selected, open your app on your device (smartphone/tablet).
Then, filter the results of the logs in the Console: type
com.batch.ios and select the "Subsystem" category.
Your Installation ID will appear in the logs:
You can now copy it and find it in the debug section of the dashboard: help.batch.com/en/articles/2760869-how-can-i-see-the-data-attached-to-my-install-or-user-id