Usually, the Custom User ID is the easiest tool to find your device on Batch and register yourself as a tester on the platform.
However, this identifier isn't always available in Batch :
It's usually only set for logged-in users.
You may not know your Custom User ID.
This is why Batch created the Installation ID. This ID is unique and is generated when the application is installed.
However, the ID is renewed every time the app is uninstalled/reinstalled, so make sure you have the correct ID when sending tests.
You will be able to retrieve your Installation ID following the methods below:
Option A: Use the "Find my installation" feature
From version 1.18 of our SDK, Batch will copy the Installation ID to the clipboard when the application appears in the foreground 4 times within 20 seconds.
Here is how to do it:
Close your application (from the background)
Reopen it and switch to the background 4 times in a row in less than 20 seconds
Open a clipboard and paste the text
This is your Installation ID!
You can also follow the video below:
Note: If you are on an older version of the SDK or deactivate this feature via our dedicated method, we recommend displaying the Installation ID somewhere in the app: Displaying the installation ID.
If it hasn't been done, you'll still be able to find your Installation ID following the option detailed below.
Option B: Use the Mac Console
1. Prerequisites
To find your Installation ID for an iOS app, you need to have your device plugged to a Mac.
2. Open the console
Use Spotlight (CMD + space) to locate the Console app, and open it.
3. Select your device
Your device should appear in the left pane, select it. If it doesn't appear, please check that you're correctly plugged into your computer.
4. Find your Installation ID
Once your device is selected, open your app on your device (smartphone/tablet).
Then, filter the results of the logs in the Console: type com.batch.ios and select the "Subsystem" category.
Your Installation ID will appear in the logs:
You can now copy it and find it in the debug section of the dashboard: more information here!
The Installation ID has many uses. Indeed, it can be used to save devices as Test Devices, send test pushes, and retrieve all the data linked to the ID.