Batch helps you to analyze your push campaigns and In-App automations' performance.
You can download an export of the metrics, settings, and much more from the dashboard.
Personalize the exports to build granular and comprehensive reporting and get all the insights to drive your engagement strategy.
For example, you can:
Analyze push notifications or In-App automations performances
Analyze A/B tests campaigns
Compare campaign metrics by label, type, source, country, etc.
Run in-depth analysis thanks to the extended data exported: sending time, targeting type, message content, etc.
Analyze Trigger campaigns' user journey metrics
Etc.
There are two types of analytics exports that can be downloaded from the dashboard:
Campaign analytics export: filter your campaigns' metrics & data to include in your export. These exports are available from the Push tab and the In-App tab.
Notifications analytics export: get an overview of your push campaigns and transactional campaigns performances. This export is available from the Analytics > Notifications tab.
Campaign analytics export:
Set your export from the Campaign list.
First, click on "More Filters" and select the status, date range, labels, sources, and types of campaigns. Click on the "Apply filters" button to save your choices:
Then, click the Export button on top of the last column.
Finally, you can access the last settings before downloading the CSV export:
Here is a list of data available in the exports:
For push notifications:
Essentials metrics: token; type source; status; sent date; label; campaign; sent; sent opt-ins; direct open; influenced open; re-engaged users; errors; uninstall; skipped; opt-outs-feedback.
Extended data: start date; end date; sent time; UTC/local; smart segments; country; custom audience; languages; targeting applied; message; rich media; deeplink; custom payload.
For in-app messages:
Essentials: Campaign token, source, status, label, automation name, device synced, display, clicks, 1st button, 2nd button, close
Extended: Start date, end date, smart segments, country, custom audience, languages, targeting applied, trigger event, message, format, button 1 action, button 2 action, global action, tracking id.
Notifications analytics export
You can find all your campaigns' data in the Analytics section, under the "Notifications" tab.
The default window range is 30 days. You can set a different time range in the upper right corner of your screen, as you can see below. In the right corner, you can see a set of preset ranges that you can use by clicking on them.
Once the time range is set, scroll down to click on "Campaign (period)". You will be able to download the results per campaign for the period of your choice in CSV format.
