Zeotap is a leading brand that offers an easy, secure, and impactful Customer Data Platform (CDP) to deliver personalized customer experiences. With the Zeotap CDP, businesses can gain a 360-degree view of their customers and unlock valuable insights.
Integrating Batch with Zeotap provides a range of features and capabilities that enable marketers to create personalized and relevant experiences for their users and drive engagement, retention and revenue. The integration allows sharing audiences built in Zeotap, triggering automations, and exchanging data in real-time.
Here is the data that can be exchanged via our connection:
Zeotap → Batch: Send custom events and custom audiences, to be used in Batch campaigns and automations
Batch → Zeotap: Retrieve delivery reporting exports and Userbase data exports to allow enhanced user segmentation and audience creation leveraging engagement data collected by Batch
Here is how to set up and use the connection:
Pre-requisite: Your user IDs in Zeotap must be the same type as the Custom User ID you use for your Batch apps/websites.
[Batch → Zeotap] Create a Batch Source
The connection allows you to ingest data from Batch into Zeotap.
Here is an example of use case leveraging the Batch Source feature.
→ Follow Zeotap's documentation to create a Batch Source in Zeotap.
[Zeotap → Batch] Send Audiences
The Batch Audience feature allows you to upload static segments exported from third-party tools. You can target these audiences with a campaign or automation from the Batch dashboard:
You may also want to use this audience in combination with other segmentation features, or exclude this audience from your targeting.
→ Follow Zeotap's documentation to send Audiences from Zeotap to Batch.
[Zeotap → Batch] Send Custom Events
Events tracked by Zeotap can be sent in real-time to Batch. These events can be used as trigger and cancellation events of Trigger automations:
→ Follow Zeotap's documentation to send Custom Events from Zeotap to Batch.
This article belongs to Batch's FAQ. Need more help? Find insightful articles, documentation, case & market studies, guides, and even more in our website's Resources section on batch.com and our blog.